Marketing

Campaigns - Overview

Overview of the campaign builder This video walks through how the Campaign Builder allows you to create and manage your automated communications. This includes examples such as s ...

How to send broadcasts and newsletters

This video will show you how to send broadcasts and newsletters within the email builder and contacts/smart lists area.

Call Function

This video explains how to use the CALL step in your campaign builder. This will trigger the system to dial your number (set in call forwarding area in phone settings) and let you ...

Creating Email Unsubscribe Links

This video shows how to create email unsubscribe links.

When to manually stop a campaign and how (includes task allocation)

How to manually remove someone from a campaign so they do not receive the rest of the emails or texts If a campaign has worked and your customer has booked in a call, or they no l ...

How to leave ringless voicemail

How to create a review link

Head to supple: https://supple.com.au/tools/google-review-link-generator/ Here you can type in your business name. Once you have confirmed it is correct, scroll down to the short ...

How to make Phone Calls - Dialling Out

This video shows the update to the ability to make phone calls directly from your web browser!

New Email Builder

This video shows how to use the new email builder. This is separate to the standard editor in the campaigns area. However, as you will see in the video, you can also use the emails ...

New Email Builder - Design Video

This video shows how to actually create your emails with the new email builder.

Trigger Links

Trigger links allow you to do things like send your contacts a link customised with their information or set "triggers" to fire when someone clicks a link. Here's how to create th ...

Bulk Actions - Overview

This video shows you how to mass send contacts an email, an sms, or add them to a campaign. An example use would be sending a newsletter.

How to use the email builders

How to create emails directly in campaigns or using the email template builder. Emails can be created directly in campaigns or using the email template builder. This video shows h ...

Out Of Office Emails and SMSs

This video shows how to set up an out of office email and sms response that can be used every after your business has closed, or when you are away for an extended period of time, s ...

How to send attachments in the email builder

This video provides a workaround in adding pdf into your emails.

SMS Templates

This video will show you how to create and use SMS templates in conversations.

Email Campaigns vs Templates

The difference between Email Campaigns and Templates and when to use them.

Scheduling a single SMS or Email

How to delay sending a single SMS or Email to a single contact.